by Tapiwa Garira

In recent years, there has been a growing recognition of the importance of mental health awareness in the workplace. This recognition is particularly crucial in the context of non-governmental organizations (NGOs) operating in Zimbabwe. While NGOs play a vital role in addressing social and economic challenges, the nature of their work can often be demanding and emotionally taxing. Therefore, prioritizing mental health awareness within these organizations is essential for employees' well-being and their mission's overall success. In this article, we will explore the significance of mental health awareness in the workplace, specifically focusing on NGOs in Zimbabwe, and highlight examples and citations from relevant studies.

Mental health challenges are prevalent in every society, and Zimbabwe is no exception. According to a study conducted by the World Health Organization (WHO) in 2019, approximately 25% of the population in Zimbabwe experiences a mental disorder at some point in their lives. Furthermore, the COVID-19 pandemic exacerbated mental health issues globally, with increased rates of anxiety, depression, and burnout reported across various sectors.

NGOs operating in Zimbabwe face unique challenges that can impact the mental well-being of their employees. These challenges include exposure to traumatic events, working in resource-constrained environments, dealing with complex social issues, and limited access to mental health support services. For example, NGOs involved in humanitarian relief efforts may encounter distressing situations, such as natural disasters or conflicts, which can have a significant psychological impact on staff members.

Neglecting mental health in the workplace can lead to adverse consequences for employees. Untreated mental health issues can result in decreased productivity, increased absenteeism, higher staff turnover rates, and decreased job satisfaction. A study published in the Journal of Occupational and Environmental Medicine found that poor mental health costs employers an estimated 217 million working days per year in Southern Africa, highlighting the economic impact of overlooking mental health in the workplace.

Non-governmental organizations hold a unique position as advocates for social change and well-being. By prioritizing mental health awareness within their organizations, NGOs can lead by example and influence broader societal attitudes toward mental health. They can use their platforms to raise awareness, challenge stigma, and advocate for policies and practices that support mental well-being not only within their workplaces but also in the communities they serve.

The stigma surrounding mental health remains a widespread issue in many societies, including Zimbabwe. Employees may hesitate to disclose their mental health challenges due to fear of discrimination or negative perceptions. This can prevent individuals from seeking timely support and exacerbate the severity of their mental health issues. NGOs must actively work to combat stigma by fostering a supportive and inclusive work environment where employees feel comfortable discussing their mental health concerns.

Organizations need to acknowledge and respect the cultural context and diversity of their workforce. Mental health awareness initiatives should consider cultural factors, beliefs, and practices, ensuring that support systems and resources are culturally sensitive and accessible to all employees. By recognizing and valuing diverse perspectives on mental health, organizations can foster an inclusive environment where individuals feel understood and supported.

Implementing mental health awareness initiatives within NGOs can have numerous positive outcomes. By promoting a culture of well-being, organizations can create an environment where employees feel valued, supported, and motivated. This, in turn, enhances productivity, reduces turnover rates, and improves the overall organizational climate. Furthermore, prioritizing mental health can contribute to the personal and professional growth of employees, allowing them to better cope with the challenges they face in their line of work.

The following are examples of mental health awareness initiatives organizations can implement:

a. Training and Education: NGOs should provide comprehensive mental health training to employees, including workshops on stress management, resilience-building, and recognizing signs of mental distress. This equips staff members with the knowledge and skills to effectively identify and address mental health concerns.

b. Accessible Support Systems: NGOs should establish confidential and accessible support systems, such as counseling services or employee assistance programs. These services can provide a safe space for employees to seek professional help and guidance when needed.

c. Work-Life Balance: Encouraging work-life balance through flexible working arrangements and promoting regular breaks can help prevent burnout and improve overall well-being.

d. Leadership Commitment: Leaders within NGOs must demonstrate a genuine commitment to mental health awareness by fostering an open dialogue, allocating resources, and leading by example. This sends a powerful message to employees that their mental health matters.

One notable example of a mental health initiative in Zimbabwe is the "Friendship Bench" program. Developed by the Zimbabwean NGO, the Friendship Bench, in collaboration with researchers from the University of Zimbabwe, this program aims to address the mental health needs of communities by providing accessible and evidence-based psychological interventions. The program trains lay health workers to provide problem-solving therapy to individuals experiencing common mental health disorders. The Friendship Bench program demonstrates the importance of NGOs taking the lead in addressing mental health challenges and providing innovative solutions within their organizations and ultimately, communities.

Prioritizing mental health awareness in NGOs operating in Zimbabwe is crucial for employees' well-being and their mission's overall success. By recognizing the prevalence of mental health challenges, addressing unique challenges faced by NGOs, and implementing strategies to promote mental health, organizations can create supportive work environments where employees can thrive. NGOs must take proactive steps to break the stigma surrounding mental health and provide the necessary resources and support to their employees. By doing so, NGOs can make a significant positive impact on the mental well-being of their staff and the communities they serve.